FAQs

Designer
General
Designs
Processes & Orders
Prices & Payment
Manufacturers
General
Profile & Registration
Designs & Orders
Production
Conclusion of Contracts & Shipping
Prices & Payment
Designer
General
How is mything different from similar platforms?
We focus on the international design of items that are then produced locally by professionals. Our target group is end customers who need have no experience of 3D printing or laser cutting. Our manufacturers are without exception professionals, meaning your design is in the best possible hands. In this way we connect creatives the world over, yet our customers can still collect their products in person near their own homes, ideally only a few streets away.

That means we offer an extremely customer-friendly shopping platform that allows customers to simply select items, customize them (choose the material, color, and even add a message or image) and order them without needing any knowledge of the technology required to process 2D and 3D data.
Can the platform be compared to an “open access” marketplace where designs can be downloaded free of charge?
No, it will not be possible to download product data. mything is an online shopping site for end customers, so it’s a sales platform for designers and not a data platform for 3D models.

Only our manufacturers receive the data of your designs (no open data) and under our T&Cs they are obliged to remove it from their devices once the items have been produced. We will make regular checks to make sure they are actually doing this.
What are the advantages of mything for me as a designer?
Our customers need have no knowledge of 3D printing or laser cutting; they just order on mything as easily as they are used to doing on other shopping platforms. In this way we open up new opportunities and give you access to a target group that has so far had little or no contact with this kind of production.

So your designs attract more attention and you increase your target group without any financial risk. We make sure your work is presented in the best possible way, promote it whenever possible and ensure that the production processes, shipping and billing all run perfectly smoothly. So you can focus on what you love, create more designs and let us do the rest.

The fact that the items are made locally also benefits you because the products are not delivered over long distances and this avoids downsides such as high shipping costs, long delivery times, and damage caused in transit. So this means you can reach customers who would have been put off by these obstacles before.

In this way we connect creatives the world over, yet our customers can still collect their products in person near their own homes, ideally only a few streets away.
Do I have to create a profile before I offer any designs?
Yes, you need to create a designer profile before you can offer a design. We need some information from you before customers can buy a product made according to your design. You will be asked for this information when you create your profile. Create designer profile now!
Designs
Which categories can I put my design in?
We want our customers to have a sufficiently wide range of products to choose from, so to begin with we’ll be keeping the product categories fairly broad. Initially, then, mything will be offering a fairly small number of main categories and consequently relatively few subcategories. However, the platform will grow rapidly as we receive your designs and those of your colleagues.

When uploading a file you can of course specify the categories and subcategories you’d like your design to be shown in. One thing you really must do, though, is add individual “tags”: these are descriptive keywords that help us see and assess which themes a particularly large number of designs have been submitted on and when it makes sense to create a new subcategory.
Can I assign my design to several different categories?
Yes, of course! If it makes sense to do so you can assign your design to several main categories and subcategories. But make sure that your item really is appropriate for the categories you choose. We reserve the right to move items to other categories if we think the design was placed in the wrong one.
Why do I have to add tags?
Tags are descriptive keywords that help us see and assess which themes a particularly large number of designs have been submitted on and when it makes sense to create a new subcategory. In addition, our customers can use the tags as search terms to find your design more quickly and easily.
What production methods are available for my designs?
mything currently offers laser cutting or 3D printing for the production of your designs. For 3D printing we have manufacturers who are without exception professionals and work with FDM, SLS, SLA and binder jetting. We plan to add new manufacturers and production techniques continually so that you and our customers have a wider choice. While we will pursue this expansion with great energy, ensuring optimal production quality will always be our top priority. We will subject every new technique, every material added and, of course, every new production partner to thorough scrutiny.
Customers can customize and personalize designs. What does that mean for my design? What is a customer allowed to change?
It is entirely up to you which materials and colors your design should be available in. The only thing we check is whether the item can be made with the materials chosen. That means that in some cases we’ll have to reject certain materials. You can also decide whether your design can be personalized and, if so, how and where. For personalization with names (or images for laser-cut designs) you can specify the area to which the customer can add a name, a message or an image.

We understand that you have very clear ideas about how your design should appear in the finished product. But at the same time we want to allow our customers as much freedom as possible to customize and personalize their items which is why we ask all designers not to limit the customers’ options too much. mything is intended to be a platform that gives not just designers but also customers the opportunity to express their individuality. And of course, designs offered in various materials and colors are more likely to arouse greater interest among a larger number of people.

One more tip: If personalization on a part of the exterior that is permanently visible is incompatible with your design intention please consider whether a place on the bottom or inside (depending on the design) could be used instead.
Must all designs allow personalization?
No, personalization need not be possible on every product. However, we do strongly recommend all designers to allow for it because mything is intended to be a platform that gives not just designers but also customers the opportunity to express their individuality. And of course, designs offered in various materials and colors are more likely to arouse greater interest among a larger number of people.

If personalization on a part of the exterior that is permanently visible is incompatible with your design intention please consider whether a place on the bottom or inside (depending on the design) could be used instead.
Does the design have to be my own creation?
Ideally, you will have created the design yourself. If you wish to upload a design created partly or entirely by someone else it is your responsibility to ensure that you own all the relevant rights. For more details on this topic, see our T&Cs.
How is my data protected?
Only our manufacturers receive the data of your designs (no open data) and under our T&Cs they are obliged to remove it from their devices once the items have been produced. We will make regular checks to make sure they are actually doing this.
Why must 3D designs be manifold?
3D designs that are not manifold can cause printing errors. A design is manifold if its outer and inner faces are solid, i.e. have no gaps or holes. The faces must connect properly (and not simply be combined) and have a minimum thickness. If your design is non-manifold, this is usually because there's a part or parts of its faces that are not completely solid. Although we can repair this automatically in some cases you should nevertheless give every design a thorough check before uploading it.
Processes & Orders
How long does approval of my design take?
When your design is uploaded, a quick design check is carried out. If this check does not reveal any problems, your design will be subjected to thorough analysis to make sure that it can actually be produced. If this examination is also successful, your design will be approved and released. In the first stages this may take a couple of days, but the process will be continually optimized.
Can I upload a design without making it accessible to every customer?
mything is a marketplace on which items are made to order according to a variety of designs. As soon as a design has been approved it is available to every customer. Restrictions for particular customers or by access code – for rapid prototyping, for instance – are planned but not yet possible.
Can I offer my designs on other platforms as well?
As a rule you are free to offer your designs on other platforms as well. The only exception is if you entered your design in a design competition. In that case, we expect exclusive rights for 6 months.
I have my own 3D printer. Can I accept orders from mything?
As a designer you are not permitted to offer production as well. But if you’re a professional manufacturer (as a business, not as a private individual) we would be pleased if you were to register on our platform as a manufacturer. You can register your equipment using your manufacturer’s account, and once we have carried out our checks (including a test print) we’ll be able to forward orders to you. To manufacturer registration.
Can I order my own design, i.e. have it made?
Yes, of course. First, upload your design. As soon as we have released it you can order it from a manufacturer of your choice.
How does mything check the quality of the items produced?
We have a highly detailed registration process for new manufacturers which requires them to produce samples and send them to us to be checked. Beside this, we will monitor the production quality of existing manufacturers since it is also in our interest that our customers are always satisfied.
Can I check the quality of the items made with my designs myself?
Yes, of course. You can order your own design and have it sent to you (or collect it yourself if you have a mything manufacturer near you).
How do the finished products reach the customers?
Manufacturers carefully pack the finished items so they can be safely shipped. They are then either sent to the customer or the customer comes and collects them. Collected items will be in a mything paper carrier bag. In future, customers may also receive the description of the design (as written by you when you uploaded it) and care instructions.
Can items also be made that require subsequent additions or modification such as a stud for my earring design?
We currently offer no subsequent modification of 3D-printed or laser-cut items. The customer only receives the finished product without any accessories or fittings (such as metal studs for earrings, metal clasps or pins for badges, or chains for pendants). We are of course thinking very hard about how to develop the platform further in future and will lose no time in making it known when we are in a position to offer more manufacturing options. In this regard it would be good if you were to subscribe to our designers’ newsletter (or to stay on the mailing list if you’re already on it) so you are always up to date! Consult your profile to see your current news settings.
Prices & Payment
How much will it cost me to register with mything?
Registering as a designer will not cost you anything.
How do I calculate the license fees?
Whenever you upload a design to mything a check will be carried out to determine whether the design can be produced using the various materials. The probable average production costs will be displayed. These should help you calculate the best license fee for your design. You can enter the amount for each material.
What license fees do other designers charge?
On average, license fees are between 5 and 30 euro. They vary according to the production costs and the product, as well as the chosen material.
When and how do I receive my license fees?
Every time your design is used to make an item you are entitled to the license fee you have set. Once the customer has received the product and is satisfied with it the amount is credited to your account. When the total fees reach 30 euro the money will be paid into your bank account by the 15th of the following month.
How much does mything charge for making my designs available to customers and manufacturers?
The license fee payable per design is entirely up to you. The manufacturers also set their own prices for producing items. mything adds these two fees together, and this total plus a percentage as commission for mything is the purchase price for the customer.
How is the price paid by the customer for my design calculated?
The license fee payable per design is entirely up to you. The manufacturers also set their own prices for producing items. mything adds these two fees together, and this total plus a percentage as commission for mything is the purchase price for the customer.